Terms of Service

1. Service Description

Solace is an AI-powered companion designed to provide a safe, supportive space for reflection and conversation about your emotional well-being. Solace is not a replacement for professional therapy, counseling, or medical treatment. If you are experiencing a mental health crisis, please contact a licensed professional or call emergency services immediately.

2. Eligibility

You must be at least 18 years of age to use Solace. By creating an account, you represent and warrant that you meet this age requirement.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

4. Acceptable Use

You agree not to use Solace to:

• Harass, abuse, or harm others
• Distribute malicious content or spam
• Attempt to reverse-engineer or exploit the service
• Violate any applicable laws or regulations
• Impersonate another person or entity

5. AI Disclaimer

Solace uses artificial intelligence to generate responses. These responses are not medical advice, diagnoses, or treatment recommendations. The AI may produce inaccurate, incomplete, or inappropriate responses. You should not rely on Solace as a substitute for professional mental health care. Always consult a qualified healthcare provider for medical concerns.

6. Intellectual Property

All content, features, and functionality of Solace, including but not limited to text, graphics, logos, and software, are the property of Solace and are protected by intellectual property laws. You retain ownership of the content you provide through the service, but grant us a limited license to process it for the purpose of delivering the service.

7. Limitation of Liability

To the fullest extent permitted by law, Solace and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. This includes, without limitation, damages for loss of data, emotional distress, or reliance on AI-generated content. Our total liability shall not exceed the amount you paid for the service in the preceding twelve months.

8. Termination

We may suspend or terminate your access to Solace at any time, with or without cause, and with or without notice. You may also delete your account at any time through the settings page. Upon termination, your right to use the service will immediately cease, and we may delete your data in accordance with our Privacy Policy.

9. Changes to These Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on this page with a revised date. Your continued use of Solace after changes are posted constitutes your acceptance of the modified terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of Solace shall be resolved in the applicable courts within the United States.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at support@my-solace.app.